---
title: How earning pilots trust can improve fuel efficiency?| OpenAirlines
description: Putting pilots at the center is key to a successful fuel efficiency program. Learn how earning their trust can enhance airline efficiency.
image: https://blog.openairlines.com/hubfs/Airbus-319-cockpit.jpg
---

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# How earning pilots trust can improve your airline efficiency?

 Published by [Alexandre](https://blog.openairlines.com/author/alexandre) on  Mar 20, 2019, 10:01:00 AM

We would dare to say that putting a fuel efficiency program in place without putting pilots at the center and working hard to earn their trust is doomed with failure.

Of course, a fuel efficiency program should be holistic and look at areas of improvement, not just in Flight Operations but in all departments of an airline (Dispatch, Engineering & Maintenance, Ground Operations, Commercial Operations, etc.) and even beyond with Air Traffic Control (ATC)

**But in the end, pilots are the one that really can make a difference**, not only in the way they operate the aircraft but also in the way they leverage or disregard improvements made by other departments.

##### **How trust brings superior engagement?**

If you earn pilot trust by sharing relevant and accurate information with them, you will probably enter a virtuous circle where:

- you will have a much **richer capture of their experience**;
- you will **improve your SOPs and flight plannin**g based on facts as well as their feedback;
- pilots will better value your recommendations and **be more engaged**:

![earn-pilot-trust-circle-illustration](https://blog.openairlines.com/hs-fs/hubfs/earn-pilot-trust-circle-illustration.png?width=348&name=earn-pilot-trust-circle-illustration.png)*Figure 1: The virtuous circle when earning pilot trust*

And in the end, pilot engagement will make a difference.

The following graph shows how [Ukraine International Airlines](https://info.openairlines.com/fuel-management-ukraine-international-airlines) (UIA) pilots improved their [single-engine taxi](https://blog.openairlines.com/engine-out-taxi-in-eoti) application rate **from ~25% (a performance that had leveled for months) to \>75% in just 4 months**, once empowered with an app they could trust, called [MyFuelCoach™](https://www.openairlines.com/pilot-engagement-app/):

 

![UIA-single-engine-taxi-graph](https://blog.openairlines.com/hs-fs/hubfs/UIA-single-engine-taxi-graph.png?width=399&name=UIA-single-engine-taxi-graph.png)

 

*Figure 2: Engaging pilots improves their fuel-saving best practices application rate*

 

##### **How superior engagement brings superior savings?**

Let’s do the math on this example: on average [Ukraine International Airlines](https://info.openairlines.com/fuel-management-ukraine-international-airlines) (UIA) saves ~15kg per flight when applying [single-engine taxi](https://blog.openairlines.com/engine-out-taxi-in-eoti)on the B737 and E190. By increasing the application rate rom 25% to 75% and considering that UIA operates 55,000 flights a year, **the total saving at the end of the year is more than 400,000 kg of fuel!**

Of course, the same applies to all best practices. That’s how an airline like [Cebu Pacific](https://info.openairlines.com/dl-case-study-cebu-pacific)which operates a fleet of 60 AC [saved more than 11M USD in 2017.](https://blog.openairlines.com/cebu-pacific-experience-fuel)

![cebupacific-results-2018](https://blog.openairlines.com/hs-fs/hubfs/cebupacific-results-2018.jpg?width=683&name=cebupacific-results-2018.jpg)

*Figure 3 : Cebu Pacific is saving \> 10 M USD per year by engaging pilots*

![francesc-torres-cebu](https://blog.openairlines.com/hs-fs/hubfs/francesc-torres-cebu.jpg?width=125&name=francesc-torres-cebu.jpg)

> ***“Pilots are much more aware of their fuel performance and how they can improve. They feel engaged in the process.”***
> 
>  
> 
> Francesc Torres, Director Flight Operations Technical Support & Dispatch at Cebu Pacific,

 *Learn more about[how Cebu Pacific saved more than 11 million USD in 2017](/cebu-pacific-experience-fuel )*

In the next blog article, we will explain how you can earn pilot trust by empowering them and using a modern digital system that helps them. Stay tuned! 

*Image credits: **Ralf Roletschek / [roletschek.at](http://www.roletschek.at/)***

---

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